City of Conneaut, OH

The City of Conneaut Water Department makes it their top priority to supply residents with quality drinking water that is both safe and reliable.

Water Treatment Plant-
770 Lake Road
440.593.7437
Josh Teppo - Water Superintendent
Water Treatment Email - wfp@conneautoh.org

Water Distribution -
513 Clark Street
440.593.7435
Skip Ensman,  Water Distribution Manager
Water Distribution Email - waterdist@conneautoh.org

Before beginning ANY digging project:  O.U.P.S. Call 8-1-1 or 1.800.362.2764

By law, everyone MUST contact the Ohio Utilities Protection Service at least 48 hours but no more than 10 working days before beginning ANY digging project.

EPA Violation
click here

Common Complaints and Possible Solutions Rusty Water

Reddish or brown water is caused by iron in the water.  This is caused by changes in flow or pressure in the distribution system which can dislodge iron deposits inside water mains.  These changes in flow can be caused by water main breaks, increased water flow, fire hydrant use due to testing or firefighting.  Sometimes increased flow through water mains flushes these deposits through your water service line and household plumbing.  Older galvanized plumbing pipes inside homes can also cause “rusty” water.  “Rusty” water can stain clothing.

Normally, rusty water will clear on its own as the iron deposits settle out.

The discolored water is usually not a health threat, but consumers should avoid using the water until the disturbance is over.  Do not use hot water as doing so will draw rusty water into the hot water tank.  Do not use a clothes washer as the rusty water may cause stains.
After the disturbance is over, the COLD water taps should be allowed to run until the water clears.  If it doesn't clear up after 5 minutes of flushing, wait 2 hours and try again. Do not flush the hot water lines – this brings rusty water into your hot water tank.  “Rusty” debris in hot water tanks can be removed by draining a gallon of water out of the bottom of the tank.  This can be done by opening the hot water hose bib (near the bottom of the tank) and draining a gallon of water into a bucket.

Drinking water often looks cloudy when first taken from a faucet and then it clears up.  Why is that?

The cloudy water could be caused by tiny air bubbles in the water similar to the gas bubbles in beer and carbonated soft drinks.  After a while, the bubbles rise to the top and are gone.  This type of cloudiness occurs more often in the winter, when the drinking water is cold.

Another cause of cloudiness in cold water comes from calcium.  In certain waters, the nontoxic chemical calcium carbonate will precipitate when it is cold.  As it is white, this precipitate can cause the water to look cloudy.  In this case, however, the particles settle to the bottom (usually in about 30 minutes) in contrast to the air bubbles discussed above that rise to the top of the water fairly quickly.  Water with calcium carbonate precipitate in it is perfectly safe to drink or use for cooking, though it may be unappealing to look at.