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Water plant - Copy

The City of Conneaut Water Department makes it their top priority to supply residents with quality drinking water that is both safe and reliable.

Water Treatment Plant-
770 Lake Road
William Smith - Water Superintendent
Water Treatment Email -

Water Distribution -
513 Clark Street
Caleb Rzeszutek - Water Distribution Manager
Water Distribution Email -

Before beginning ANY digging project:  O.U.P.S. Call 8-1-1 or 1.800.362.2764

By law, everyone MUST contact the Ohio Utilities Protection Service at least 48 hours but no more than 10 working days before beginning ANY digging project.

Critical Water User?
The City of Conneaut water department makes the protection of public health and safety a top priority. The continuous supply of quality water to all residents, commercial, and industrial customers in our service area is an ongoing effort as we repair our aging infrastructure. We understand that water service is especially important to health care facilities and residential services that serve those with medical conditions. If a planned or unplanned water service interruption should occur, the water department will attempt to notify those on our Critical User list as quickly as possible if conditions allow. 

If you are a residential water service customer and someone in your household has a medical condition that makes it critical to always have water, please print and complete the Critical Water User information sheet HERE and submit the form to the Conneaut Water Department. Please include supporting documentation from your physician or medical provider that states your water needs so that you can be placed on the critical water users list. 

Please understand that inclusion on the Critical Water User list is not a guarantee of uninterrupted water service and notification, as some water emergencies occur without warning. Disruption can be the cause of main breaks, valve failures, power loss, etc. If you need water for critical services, please ensure that you keep a supply of water on hand to meet your needs if water supply to you becomes temporarily unavailable. It is recommended that a 48 to 72 hour supply of water be kept on site for planning purposes. We strongly recommend that critical water users are adequately prepared for emergencies, such as, unplanned water service interruption. 

Should you have any questions or need additional information, please contact the City of Conneaut Water Department at 440-593-7420

EPA Violation
click here

Common Complaints and Possible Solutions Rusty Water

Reddish or brown water is caused by iron in the water.  This is caused by changes in flow or pressure in the distribution system which can dislodge iron deposits inside water mains.  These changes in flow can be caused by water main breaks, increased water flow, fire hydrant use due to testing or firefighting.  Sometimes increased flow through water mains flushes these deposits through your water service line and household plumbing.  Older galvanized plumbing pipes inside homes can also cause “rusty” water.  “Rusty” water can stain clothing.

Normally, rusty water will clear on its own as the iron deposits settle out.

The discolored water is usually not a health threat, but consumers should avoid using the water until the disturbance is over.  Do not use hot water as doing so will draw rusty water into the hot water tank.  Do not use a clothes washer as the rusty water may cause stains.
After the disturbance is over, the COLD water taps should be allowed to run until the water clears.  If it doesn't clear up after 5 minutes of flushing, wait 2 hours and try again. Do not flush the hot water lines – this brings rusty water into your hot water tank.  “Rusty” debris in hot water tanks can be removed by draining a gallon of water out of the bottom of the tank.  This can be done by opening the hot water hose bib (near the bottom of the tank) and draining a gallon of water into a bucket.

Drinking water often looks cloudy when first taken from a faucet and then it clears up.  Why is that?

The cloudy water could be caused by tiny air bubbles in the water similar to the gas bubbles in beer and carbonated soft drinks.  After a while, the bubbles rise to the top and are gone.  This type of cloudiness occurs more often in the winter, when the drinking water is cold.

Another cause of cloudiness in cold water comes from calcium.  In certain waters, the nontoxic chemical calcium carbonate will precipitate when it is cold.  As it is white, this precipitate can cause the water to look cloudy.  In this case, however, the particles settle to the bottom (usually in about 30 minutes) in contrast to the air bubbles discussed above that rise to the top of the water fairly quickly.  Water with calcium carbonate precipitate in it is perfectly safe to drink or use for cooking, though it may be unappealing to look at.
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